Phone number
916 09 35 ...
— show
Let the company know you found their phone number on NiceLocal —businesses work best when they know you can affect their rating
Was your phone call answered?
Address
28039 Madrid, C. Navarra, 24
- Working hours
-
Mon08:00—15:00Tue08:00—15:00Wed08:00—15:00Thu08:00—15:00Fri08:00—15:00SatClosedSunClosed
- Are you the owner?
How Nicelocal works for Business
Customers search for services online and find Nicelocal
They choose the company with the richest profile
They make a call and book a service with that company
Reviews about MIM
All reviews
11
Sort:
Other shops that we recommend
Tiendas de ordenadores y material de oficina en Madrid
-
28020 C. de Teruel, 11 -
28020 C. de Bravo Murillo, 129
-
28020 C. de Dulcinea, 57, Oficina 1
I am really sad about my experience with MIM shoes. I have followed and even been an affiliate with them for years as I loved supporting a local Madrid brand. I finally got a pair of platform sandals from them and they broke the FIRST day I wore them. Absolutely cheap and terrible quality and they also left blisters all over my feet.
Secondly, the customer service was terrible. They were zero accommodations for the customer (me) who just had their shoe break on the first day. I had to be inconvenienced to send them back, I asked for a discount or something to try to give them another chance with another shoe and nothing. They wouldn’t respond to me! I called about 10 times wanting to inquire about my refund and they HUNG UP on my calls every time. 2.5 weeks later…. I finally got my refund.
I will never recommend or do business with this brand again and this is such a shame because I really wanted to!
The packages arrived back to their facilities in august 4 and I didn’t receive anything about my refund for over 2 weeks later.
Horrible Quality and Customer Service
… – showLes escribí a Instagram y me reconocieron que los zapatos estaban mal, me dijeron que hiciera la devolución. Al realizarla me encuentro que me devuelven el dinero de los zapatos pero no el del envío (4€), pese a que el error había sido suyo.
Les escribí un mail y ni me han respondido.
Un trato pésimo.
Cuando fui a mirar había un clavo de 3 cm en la planta del zapato, cuando lo vi no me lo podía ni creer, el hecho de pensar que podía haber metido el pie a la fuerza y haberme clavado en el talón ese clavo afilado se me ponen los pelos de punta.
Sobretodo escribo por la mal a experiencia de consumidor, en la cual me trataron de “tara” y luego mandaron al mensajero a recoger el zapato sin haber acordado nada, ya que fui a reclamar.
Tened cuando compréis estos zapatos mirad SIEMPRE antes de ponéroslos, ya que puede que sufráis daños bastantes serios.
El servicio al cliente más pésimo imposible, llevo casi dos semanas intentando que me solucionen el problema… … – show